![]() In fact, WA Business is now a shortcode for success when it comes to small and even medium businesses as this app has solved many problems of such entities and given them affordable tools to expand their reach and fetched new customers for their offerings.Īutomation and bots are not just for the big businesses. For solopreneurs – who don’t have full blown customer service teams – WhatsApp Business has come as a lifesaver as it enables them to answer queries when they are busy. ![]() ![]() Shikha Yadav, a beautician in Lucknow, learned this the hard way when she could not take her regular customer’s call. ![]() Ghosting is rude, but not replying to a customer on time can cost your business a lot of money. ![]()
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